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ACIQ 12,000 BTU Ceiling Cassette ACiQ Mini Split Air Handler| R454B
$900.00
In StockShips in 1-2 business days
High efficiency. Quiet performance. Easy installation.
A smart, reliable choice for year-round comfort.
Best for 9K-18K room setups:
- Bedrooms
- Home offices
- Sunrooms
- Small living rooms
- 12,000 BTU
- Cooling
- 12,000 BTU
- Heating
- See specs
- Quiet Inside
- See specs
- High Efficiency
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Brand Information
ACIQ
- Support Number
- 1-877-909-ACiQ
- Official Site
- ACIQ Official Site
Product Overview Full product description Read the longer product copy, features, and application notes. +
ACIQ
ACIQ 12,000 BTU Ceiling Cassette ACiQ Mini Split Air Handler| R454B
Product Overview
Mini Split systems are great, but what if you don't want the air handler on your wall? ACIQ offers the ACIQ-12CC-HH-MC ceiling cassette air handler for customers who want a more hidden appearance and more centralized air distribution. Ceiling Cassette air handlers provide the same high-efficiency heating and cooling of a regular wall-mounted unit, and come with an included hand-held remote control. Once the ceiling cassette is mounted in the ceiling, only the grille is visible for the most understated appearance.
Installation Considerations
Ceiling Cassettes are flush-mounted, which requires removal of enough ceiling material to create a cavity for the unit. These units will fit between 24 on-center joists, but are too large to fit between 16 on-center joists without modifying the structure of your framing. Additionally, Ceiling Cassettes have factory-installed, onboard pumps to lift the condensation produced by the unit during cooling. The pump can lift the condensation up to 14. From there, it will be necessary to construct a PVC drain system to route the condensation to a safe wastewater location. Refrigerant and wiring connections are the same as the wall mounted units.
FEATURES
- 12,000 btu of Heating or Cooling
- Dry and Fan modes also available
- Good for a small room in most climates
- 4 Way Air Supply for consistent room coverage
- Handheld remote included
- Decorative Grille included
Ceiling Cassette
Flush-mounted Ceiling Cassettes offer the most understated appearance of any ductless air handler type. They can be centrally located in the room, and deliver conditioned air in all four directions, with return air being brought in through the center. Ceiling Cassettes include a factory installed condensation pump.
Quiet Comfort
Every ACiQ system is precision engineered to quickly achieve set temperature and hold it there, no matter what the weather is outside. With whisper quiet indoor and outdoor units, ACiQ never intrudes on your peace and quiet.
Technical Specifications — ACIQ-12CC-HH-MC
| sku | ACIQ-12CC-HH-MC |
|---|---|
| weight (in lbs) | 41.890000 |
| brand/manufacturer | ACiQ |
| controller | Wireless Included |
| product features | WiFi |
| cooling btu | 12,000 BTU |
| heating btu | 12,000 BTU |
| maximum cfm | Up to 417.9 CFM |
| decibel level (dba) | As low as 26.0 Decibels |
| electric heat | Heat Pump |
| refrigerant | R454B |
| liquid line | 1/4" |
| suction line | 3/8" |
| electrical | 208/230V, 1 Phase, 60Hz |
| phase | Single Phase |
| btu/tonnage | 12,000 BTU/1 Ton |
| mini split type | Ceiling Cassette |
| zone compatibility | Multi Zone, Single Zone |
| height | 9.65" |
| width | 22.44" |
| depth | 22.44" |
| warranty | 12 year compressor, 7 year parts with online registration |
| safety information | PROPOSITION 65 WARNINGThis product and many products on our site may contain a chemical know to the state of California to cause cancer or birth defects or other reproductive harm. For more information about Proposition 65 pleaseClick Here. |
Documents
Warranty
Specs & Documents Product details Open technical specs, manuals, videos, and product documents. +
Product FAQs
Product FAQs
Helpful answers matched to this product, brand, specs, and configuration.What types of products does ACiQ offer?
ACiQ offers a broad range of heating, cooling, ventilation, thermostat, and water-heating products. Its catalog includes mini splits, central air conditioners and heat pumps, furnaces, air handlers, PTAC systems, mobile-home HVAC equipment, commercial systems, thermostats, ventilation products, and hybrid water heaters. Availability and specifications vary by model.
How can I contact ACiQ technical support or customer service?
ACiQ provides support through its official contact form and by phone at 1-877-909-ACiQ. The published support hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Have the model number, serial number, and a clear description of the question or problem ready.
What information is needed to register an ACiQ product?
ACiQ’s registration form requests the part number, serial number, purchase date, installation date, customer contact and address information, and installer details, including the installer name, license number, and phone number or other identifying information.
How can I request a replacement part for an ACiQ product?
Submit a request through the official ACiQ Parts Quote form or contact ACiQ parts support. Include the SKU or model number and a clear description of the part needed so the parts team can identify the correct component.
Where can I find manuals and technical documents for an ACiQ product?
Use the official ACiQ Tech Center and select the appropriate product category. ACiQ organizes installation manuals, owner manuals, specification sheets, wiring diagrams, troubleshooting guides, warranty documents, and other technical resources by product family and model.
How do I start an ACiQ warranty claim?
Start with ACiQ’s official warranty claim form. Be prepared to provide the owner’s contact information, the equipment model number, a description of the issue, and any supporting files requested. Additional diagnosis and equipment documentation may be required before the claim is approved.
What diagnosis is required for an ACiQ warranty issue?
ACiQ states that a factory-authorized, EPA-certified contractor must diagnose the equipment. The submission should include the diagnostic procedure, the required part number or part description, and the model and serial numbers. ACiQ may also request the original installation invoice.
Does an ACiQ warranty claim cover labor and shipping costs?
ACiQ’s published warranty-resolution process states that round-trip shipping and labor associated with diagnosis and part replacement are not reimbursed. Coverage can vary by product and jurisdiction, so review the exact warranty certificate for the equipment before proceeding.
How do I register an ACiQ product for warranty coverage?
Register the equipment through ACiQ’s official online warranty registration form. Add each unit being registered and submit the requested equipment, customer, purchase, installation, and installer information. Keep a copy of the completed registration and related purchase and installation records.
How can I check an ACiQ warranty registration or coverage status?
Use ACiQ’s Warranty Finder to look up a registration, check its status, or provide missing information. Have the equipment and owner details available so the record can be matched accurately.
Does every ACiQ product have the same warranty coverage?
No. ACiQ warranty periods and conditions vary by product type and model. Review the warranty certificate listed for the exact equipment and use ACiQ’s warranty resources to confirm the applicable parts, compressor, replacement, registration, and eligibility terms.