Shipping policy

Shipping & Delivery Policy

South Mini Splits ships HVAC equipment, parts, and accessories throughout the United States using parcel and freight carriers depending on the size and type of order.

Delivery dates and transit times are estimates and may be affected by carrier delays, weather, product availability, delivery appointments, or other circumstances outside our control.

For freight deliveries, customers should inspect the shipment before signing whenever possible. Any visible damage should be noted on the carrier's delivery receipt. If significant damage is present, take photographs and contact South Mini Splits immediately before accepting the damaged merchandise whenever possible.

Customers are responsible for providing an accurate shipping address and being available for scheduled deliveries. Additional charges may apply for redelivery, address corrections, storage, liftgate service, limited-access locations, or other special freight services.

For complete information regarding shipping, freight delivery, damaged shipments, and customer responsibilities, please review our full policy below:

Shipping & Freight Delivery Policy | South Mini Splits