Warranty Policies

Warranty Information

South Mini Splits sells products from multiple manufacturers and brands. Warranty coverage, eligibility, duration, exclusions, registration requirements, claim procedures, and available remedies are established by the applicable manufacturer or warrantor and may vary by product.

Rather than reproducing manufacturer warranty terms on this page, we provide direct links to the applicable manufacturer's current warranty resources below.

Customers should review the manufacturer's current warranty information for the exact product being purchased. Warranty eligibility may depend on factors including, but not limited to, the specific model and serial number, product generation, date of purchase or installation, registration, installer qualifications, residential or commercial application, original installation location, purchase channel, geographic location, and applicable state or provincial law.

Except where South Mini Splits or another warrantor expressly provides a separate written warranty for a particular product, South Mini Splits does not independently modify, enlarge, extend, or guarantee the terms of a manufacturer's warranty. The applicable manufacturer's or warrantor's current written warranty terms control.

Important: Some manufacturers have specific requirements relating to online purchases, professional installation, product registration, authorized dealers, or other eligibility conditions. Please review the applicable manufacturer's warranty information before purchasing if warranty coverage is material to your decision.

Manufacturer Warranty Resources

Cooper&Hunter

Review current Cooper&Hunter warranty coverage, registration requirements, product eligibility, exclusions, and warranty procedures directly with Cooper&Hunter.

OLMO

Review current OLMO warranty coverage, registration requirements, product-specific warranty programs, exclusions, and warranty procedures directly with OLMO.

BRAVO

Review current BRAVO warranty eligibility, registration requirements, coverage, exclusions, and claim procedures through BRAVO's official warranty resources.

ARMBRIDGE

Review current ARMBRIDGE warranty programs, registration requirements, product eligibility, exclusions, and warranty procedures directly with ARMBRIDGE.

Daikin

Daikin warranty coverage varies by product family and model. Review Daikin's current warranty information, eligibility requirements, state-specific information, and applicable warranty documentation.

Mitsubishi Electric

Mitsubishi Electric maintains product- and date-specific warranty statements. Customers purchasing Mitsubishi Electric products online should also review Mitsubishi Electric's current internet-sales policy when determining warranty eligibility.

ACiQ

ACiQ maintains separate warranty information for different product categories. Review the current warranty applicable to the exact ACiQ equipment being purchased.

MRCOOL

MRCOOL warranty terms vary by product family, model, and generation. Review the warranty information associated with the exact MRCOOL system being purchased.

Goodman

Goodman warranty coverage and eligibility vary by product, installation, registration status, location, and other manufacturer requirements. Customers purchasing Goodman equipment online should review both Goodman's current warranty information and its Internet Purchases Policy.

DELLA

DELLA maintains separate warranty terms and eligibility requirements for different product categories. Customers should review DELLA's current manufacturer warranty policy for the exact product being purchased, including any applicable registration, installation, documentation, shipping, or claim requirements.

Perfect Aire

Perfect Aire publishes separate warranty information for its different product categories. Review the applicable warranty for the exact product being purchased.

Verdant

Review current warranty terms and warranty-service procedures for Verdant thermostats and related Verdant products directly with Verdant.

Replacement Parts & Accessories

Complete-system warranty terms should not be assumed to apply to separately purchased replacement parts, accessories, controls, installation materials, line sets, brackets, stands, condensate pumps, thermostats, remote controls, Wi-Fi accessories, or other components.

Warranty coverage, if any, for these products is determined by the warranty applicable to the specific manufacturer, product, and SKU.

If warranty coverage for a particular replacement part or accessory is important to your purchasing decision and the applicable manufacturer's warranty is not clear, please contact South Mini Splits before purchasing.

Before Relying on Manufacturer Warranty Coverage

Manufacturer warranty eligibility may depend on requirements established by the applicable manufacturer or warrantor. Customers should review the official warranty applicable to their exact product.

  • The exact model and serial number may affect warranty coverage.
  • Different product generations may have different warranty terms.
  • Registration may be required for certain warranty benefits.
  • Professional or licensed installation may be required.
  • Proof of purchase and/or proof of installation may be required.
  • Residential and commercial applications may have different coverage.
  • Online-purchase or authorized-dealer requirements may apply.
  • Warranty coverage may be limited to the original purchaser or installation location.
  • Warranty transfer rules may vary.
  • State or provincial law may affect registration, transfer, or other warranty requirements.
  • Labor, diagnosis, shipping, freight, refrigerant, maintenance, removal, reinstallation, and related expenses should not be assumed to be covered unless expressly included in the applicable warranty.
Manufacturer Terms Control: Warranty programs, eligibility requirements, registration procedures, coverage periods, exclusions, and claim procedures may change over time. South Mini Splits provides links to manufacturer resources for customer convenience but does not control or maintain the manufacturers' warranty terms. The applicable manufacturer's or warrantor's current written warranty for the specific product controls in the event of any difference between manufacturer documentation and information appearing elsewhere on SouthMiniSplits.com.
Manufacturer Websites: The links above direct customers to third-party manufacturer or warrantor websites. Those organizations control their respective warranty documentation and may modify their warranty programs, website content, eligibility requirements, or URLs. South Mini Splits does not control the content or availability of external manufacturer websites.

Don't See Your Brand?

South Mini Splits may add new brands, products, replacement parts, or accessories to our catalog over time.

If your product manufacturer is not listed above, contact us and we can help identify the appropriate manufacturer or warrantor warranty resources for your product.

Need Help?

If you purchased equipment from South Mini Splits and need assistance locating the appropriate manufacturer warranty information, please contact us.

Sales: (737) 738-6329
Email: sales@southminisplits.com